This article is intended for project owners and license administrators. It describes how to migrate projects between licenses issued in different regions. For details, see the following sections:
We recommend that a single person who has enough rights in both licenses performs the migration. You can migrate a project to a license issued in another region if the following conditions are met:
- You are the project owner or a license administrator in the source license.
- You are a content creator or a license administrator in the destination license.
- A project slot is available in the destination license.
Project migration to a different region has the following limitations:
- Issue IDs might change.
- Shared issue filters in the Issue Tracker lose their shared status.
- Only the latest versions of sheets and scenes are migrated. The project version history is lost.
- In authoring tools (Revit/Navisworks/etc.), model links, export settings, and scheduled export settings are lost.
- Integrations (Box/BIM360/Procore) are not migrated.
- Reports and dashboards are not migrated.
- Project tags are not migrated.
- Project log in Revizto Workspace is not migrated.
- Project members that had unsynchronized project changes before the migration cannot synchronize them after the migration.
- User profile settings are migrated.
- User notification settings are not migrated.
Migrating projects to a different region
Project migration consists of the following steps:
Before migration: checklist
Before you migrate a project, do the following:
- Check the prerequisites.
- If there are project members with "Pending approval" status, remove them or ask a license administrator to approve them.
- If your project includes license members that do not have full membership in any license issued in the destination region, ensure that the destination license has free slots for all of them.
- If you use SSO authentication, configure the authentication methods in the destination license to minimize manual correction of user authentication settings. For details, see Adding authentication methods.
- Schedule the migration, inform the project members about the downtime, and ask them to close the project before the migration starts.
Migrating a project
To migrate a project:
At ws.revizto.com, sign in to the source region and export the license members to a spreadsheet.
At ws.revizto.com, sign in to the destination region and import the license members from the spreadsheet.
When you import license members from a spreadsheet, you specify a single role that is granted to all of them. If the destination license has several authentication methods, you also specify an authentication method for all of them.
We recommend that you split the spreadsheet into several parts, one for each combination of a role and authentication method. This helps you to avoid manual correction of license roles and authentication settings.
If any of the imported license members have "Suspended" status, correct this. For more information, see Recovering suspended license members.
In Revizto application, sign in to the source region and save a local project copy (Project > Save As).
In Revizto application, sign in to the destination region, open the local project copy, and synchronize it with the cloud.
If the source project has custom project roles, re-create them in the destination project.
Invite people to the destination project and grant them the correct project roles.
Re-create the items and settings that were not migrated in the destination project.
Instruct the project members to sign in to the destination region and review their personal settings. Then they can continue their work in the new project.
Q: The version history of the project and the versions history of its sheets are not migrated. Is there any way to view them after the migration?
A: You can view the version history of the project and the versions history of its sheets in the archived source project. We recommend that you ask the project owner to do it, as they can access the project without restoring it from an archive.
Q: How can I view the old Revizto Workspace project log after migrating the project to a license issued in a different region?
A: It is available in the source license. To view it, at ws.revizto.com, sign in to the source license, open the license log, and apply a filter by this project.