Drawing compare tool in Issue tool doesn't seem to work properly

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Federico Pensa

• February 01, 2022 19:21

Hi,

Along with 2D, 3D, markup and map, the option to activate the drawing compare tool is available in the issue tracker, however this doesn't seem to do much, as it doesn't seem to be possible to select a second drawing or a different version of the same drawing from there. It only opens the same drawing and same version (so, no differences detected clearly). Even when we start a new issue from the drawing compare tool, either if we're comparing 2 version of the same drawing or 2 entirely different drawings, when we hit the drawing compare tool in the issue tracker, the comparison gets reset to same drawing same version. To show the previous comparison back, you must hit the screenshot it the chat history. What's the point of the drawing compare tool button in the issue tracker then?

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  David Ray

  • February 15, 2022 17:41

  Hello Federico,

  Thanks for the comments here, and apologies for not getting back to you sooner. The intent for the compare feature via the Issue Tracker, is to capture and compare the sheet version when the issue was generated to the latest version in the 2D workspace. However, it does not seem to work properly on the 5.8 build I am using. I will make sure to notify our development team and see how we can make some corrections for this feature.

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  Federico Pensa

  • February 19, 2022 02:50

  Thanks David, now I get it how it is supposed to work, make sense. Now just develop the same functionality for the 3D ;-) !

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  David Ray

  • February 25, 2022 16:50

  Federico, haha, we will get straight to it. We have found some use of an appended model to compare, however, I agree a built in 3D compare feature would be very useful. Also, we have been able to reproduce the sheet compare bug and will have fix out soon in an update.

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