License administrators can assign authentication methods to all license members, except for themselves and the super administrator of the license. The super administrator can assign authentication methods to all license members, including themselves.

• Assigning authentication methods (single license member)
• Assigning authentication methods (multiple license members)
• Troubleshooting

See also: Signing in using single sign-on authentication.

Assigning authentication methods (single license member)

To assign an authentication method to a license member:

1. Sign in to ws.revizto.com.

2. If you are a member of several licenses, ensure that the correct license is selected.

   

3. Go to License Management Tools, and then select User Management.

   

4. In the Name column, click the license member name.

5. Click the Edit button next to the authentication method, and then select a method.

   

6. Click Set.

   The license member gets an email message that describes how to sign in.

Assigning authentication methods (multiple license members)

To assign an authentication method to multiple license members:

1. Sign in to ws.revizto.com.

2. If you are a member of several licenses, ensure that the correct license is selected.

   

3. Go to License Management Tools, and then select User Management.

   

4. Select the checkboxes next to the license members.

5. Go to More and then click Set authentication method.

   

6. Review the list of selected license members. You can click  next to a license member to remove them from the selection.

7. Select a method and click Set.

   The license members get the email messages that describe how to sign in.

Troubleshooting

Q: A super administrator of a license cannot sign in because their authentication method is inactive or not specified.

A: As regular license administrators cannot change the authentication method of the super administrator, the only way to correct this is to submit a support request.